Returns & Exchanges
At E.L.V. Denim, we are committed to circularity and want you to love your unique, upcycled pieces. If your garment isn't quite right, we offer returns on all full-priced items within 14 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the unworn items with all original tags attached into the original sustainable packaging to ensure the garment is protected during transit.
Attach the Shipping Label
Download and print your prepaid return shipping label from the portal and securely affix it to the outside of your parcel.
Drop Off and Track
Hand your package to the designated courier service and retain your tracking receipt; your refund will be processed once our studio confirms the item's condition.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing